Tonio Smart Installation Guide was built using the AI platform Zoovu. It asks questions of users to produce a custom implementation checklist. In one interactive tool, users discover what’s involved in encoding broadcast audio for campaigns and get a custom project WBS.

Unique challenges

• The website audience is international and it was necessary that I write copy to translate clearly through in-browser automatic translators.
• The resulting project overview generated four iterations of copy by project role.

Approach

I mapped out the user journeys in a matrix with technical procedures and wrote copy for each flow. I worked directly on the table of Boolean operators to provide the designer with the .xls file ready to ingest.

I designed the icons with the open-source design application GIMP.